GLAMIFY ME

Terms & Conditions

Global edition: United Kingdom, European Union, and United States.

Effective date21 May 2026
Last updated21 May 2026
UK / EU providerGlamify Me UK Ltd, a company registered in England & Wales (the “UK Provider”). Registered office: [Insert]. Company number: [Insert]. VAT number: [Insert].
US providerGlamify Me Inc., a Delaware corporation (the “US Provider”). Registered office: [Insert]. EIN: [Insert].
Contactlegal@glamifyme.com | support@glamifyme.com
Governing lawUK users: England & Wales. EU users: see Section 22. US users: see Section 23.

Plain English

These Terms apply to everyone who uses Glamify Me. Sections 1–20 apply to all users worldwide. Sections 21, 22, and 23 set out specific provisions for the United Kingdom, the European Union, and the United States — please read the section that applies to where you live.

Which provider you contract with

If you live in the United Kingdom or the European Economic Area, your agreement is with Glamify Me UK Ltd. If you live in the United States, your agreement is with Glamify Me Inc.. If you live elsewhere, your agreement is with Glamify Me UK Ltd unless we tell you otherwise at the point of sign-up. We determine your location based on the country you select at sign-up, your billing address, your app store country, and other reasonable signals.

Part A • Terms that apply to everyone

1. Definitions and interpretation

In these Terms, the following capitalised terms have the meanings set out below:

  • “Account” means the user account you create to access and use the Services.
  • “Affiliate Partner” means a third-party retailer, brand, marketplace, or merchant with whom we have a commercial relationship and whose products may be featured, linked, or recommended within the Services.
  • “App” means the Glamify Me mobile application made available via the Apple App Store, Google Play, and any other distribution channels we authorise.
  • “AI Output” means any styling recommendation, outfit suggestion, wardrobe analysis, body shape guidance, product match, written response, image, or other content generated or selected by our AI features in response to your inputs.
  • “Content” means text, images, video, audio, data, or other material made available on or through the Services, including AI Output, User Content, and content provided by Affiliate Partners.
  • “Provider” means the Glamify Me entity that contracts with you under these Terms, as set out on the cover page and in Sections 21–23.
  • “Services” means the App, the Glamify Me website, and all related features.
  • “Subscription” means a paid plan that gives you access to premium features of the Services.
  • “User”, “you”, “your” means the natural person who creates an Account or otherwise uses the Services.
  • “User Content” means anything you upload, submit, post, or transmit to the Services.
  • “we”, “us”, “our” means the applicable Provider.

References to a “person” include any individual, firm, or company. Headings are for convenience only. References to legislation include any modification or re-enactment and equivalent laws in other jurisdictions.

2. About us and these Terms

Glamify Me is operated by Glamify Me UK Ltd and, in the United States, by Glamify Me Inc. (together, “Glamify Me”). These Terms, together with our Privacy Notice, Cookie Policy, and any plan-specific or promotional terms we publish, form a legally binding agreement between you and the applicable Provider.

Additional terms may apply to specific features (for example, referral programmes, gift cards, in-app purchases through Apple or Google, or promotions with Affiliate Partners). Where additional terms apply, they form part of these Terms. In the event of any inconsistency, the additional terms govern for that specific feature.

3. Eligibility and your Account

3.1 Age and capacity

The minimum age to use the Services depends on where you live:

  • United Kingdom and European Economic Area: you must be at least 16 years old.
  • United States: you must be at least 13 years old; if you are under 18, you must have a parent or guardian's consent.
  • Other countries: you must meet the local age of digital consent and be capable of forming a binding contract.

We do not knowingly collect personal data from children under 13 (US) or under 16 (UK/EU). If we discover that we have done so, we will delete it. Children's online privacy is addressed further in our Privacy Notice and in Section 23 for US users (COPPA).

3.2 Account registration

You must provide accurate information, keep it up to date, and keep your login credentials confidential. You are responsible for all activity under your Account. Notify us immediately at security@glamifyme.com if you suspect unauthorised access.

3.3 One Account per person

You may only hold one Account. We may suspend or close duplicate, fraudulent, or impersonating Accounts.

4. The Services and AI features

4.1 What we provide

The Services help you discover, organise, and act on personal styling guidance. Features include AI-powered styling recommendations, wardrobe digitisation and organisation, body and shape analysis, occasion planning, mood and trend boards, and product discovery via Affiliate Partners.

4.2 Nature of AI Output

AI Output is generated by automated systems based on your inputs, your User Content, and the data and models we have trained or licensed. AI Output is provided for guidance, inspiration, and information only. It is not professional advice, and individual results, fit, and suitability will vary.

Please note

Glamify Me does not provide medical, dietary, body image, mental health, financial, or legal advice. If you have concerns relating to your health, body image, eating, or wellbeing, please consult a qualified professional. AI styling guidance is not a substitute for trying on garments, considering fit and comfort, or making your own choices.

4.3 AI transparency

Content produced by AI features will be identified as AI-generated within the Services. The data sources, lawful bases, and (where applicable) the logic involved in automated processing are described in our Privacy Notice. EU users have additional rights in respect of automated decision-making and AI content under Section 22.

4.4 Accuracy, availability, and changes

We work hard to keep AI Output relevant and useful, but we do not guarantee that any specific recommendation will be accurate, complete, suitable, available for purchase, or in stock with an Affiliate Partner. Prices, availability, sizing, and product information shown via Affiliate Partners are controlled by those Partners and may change without notice.

We may add, remove, or change features of the Services from time to time. Where changes materially reduce paid-for functionality, we will give you reasonable notice and, where required by law, a right to cancel and receive a pro-rata refund.

4.5 Beta and experimental features

From time to time we may offer beta, preview, or experimental features. These are provided “as is”, may be withdrawn at any time, and are not covered by any service level commitments.

5. Subscriptions, free trials, and payments

5.1 Subscription plans

The Services include free features and paid Subscription tiers. The features, price, billing frequency, and any free trial associated with each tier are shown in the App and on our website at the point of purchase.

5.2 Payment and billing

Subscriptions purchased through the Apple App Store or Google Play are processed by the relevant app store and governed by their payment terms in addition to these Terms. Subscriptions purchased directly from us are processed by our payment provider. You authorise us, or the relevant app store, to charge the payment method on file for the Subscription fee and any applicable taxes.

5.3 Automatic renewal

Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the renewal date. You can cancel at any time in your app store account settings (for App Store and Google Play purchases) or in your Glamify Me account (for direct purchases). Cancellation takes effect at the end of the current billing period. US users: see Section 23 for additional automatic renewal disclosures required by US state law.

5.4 Free trials

If we offer a free trial, you can use the paid features without charge for the trial period. If you do not cancel before the trial ends, your Subscription will start and you will be charged at the rate shown when you signed up.

5.5 Price changes

We may change Subscription prices from time to time. We will give you advance notice of any price change that affects you and, where required by law, give you a chance to cancel before the new price takes effect.

5.6 Taxes

Prices include or exclude VAT, GST, sales tax, and other applicable taxes as shown at checkout. US users: sales tax is added at checkout based on your billing address.

6. Cancellation and refunds

Cancellation rights vary by jurisdiction. See Sections 21 (UK), 22 (EU), and 23 (US) for the statutory cancellation regime that applies to you.

6.1 How to cancel

To cancel a direct Subscription, email support@glamifyme.com or use the cancellation tools in your Account. For App Store and Google Play Subscriptions, follow the cancellation process in the relevant store. US users: California, New York, and certain other states require a one-click online cancellation option, which we provide in your Account settings.

6.2 Goodwill refunds

Beyond your statutory rights, refunds are at our discretion. Refunds for App Store and Google Play purchases are handled by those platforms.

7. Affiliate links and third-party retailers

The Services include links and product references to Affiliate Partners. When you follow an affiliate link and buy a product, the Affiliate Partner sells the product to you directly under their own terms. We are not the seller, and we are not a party to the contract of sale between you and the Affiliate Partner.

We may receive a commission, referral fee, or other payment when you buy via an affiliate link. This does not change the price you pay. We aim to be transparent about affiliate relationships and to recommend products on their merit, not their commission rate.

Affiliate disclosures are made in accordance with applicable advertising and consumer protection rules, including the UK Digital Markets, Competition and Consumers Act 2024 and CMA guidance, the EU Unfair Commercial Practices Directive and Omnibus Directive, and the US Federal Trade Commission's Endorsement Guides.

Your purchase rights

Returns, refunds, faulty goods, delivery issues, sizing disputes, and statutory consumer rights against the retailer are matters between you and the Affiliate Partner. Please contact them directly. We will help you find the right route to do so where we reasonably can.

8. Your content and licences you grant us

8.1 Ownership

You retain all rights you have in your User Content. You do not transfer ownership of your photos, measurements, preferences, or other inputs to us.

8.2 Licence to operate the Services

To run the Services for you, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, copy, adapt, display, and process your User Content for the purpose of providing, securing, improving, and supporting the Services.

8.3 AI training

We will only use your User Content to train, fine-tune, or improve our AI models where this is permitted by our Privacy Notice and applicable law. Where consent is required, we will ask for it clearly. You can manage relevant choices in your Account settings.

8.4 Your responsibilities for User Content

You confirm that your User Content does not infringe anyone else's rights (including image and publicity rights of other people), is not unlawful, and does not contain anything that breaches Section 9. Do not upload photos of other people without their consent.

9. Acceptable use

When using the Services, you must not:

  • use the Services in any way that is unlawful or breaches any applicable law or regulation, including the UK Online Safety Act 2023, the EU Digital Services Act, and US federal and state laws;
  • upload, share, or generate Content that is defamatory, threatening, harassing, hateful, discriminatory, sexually explicit, or that promotes self-harm, eating disorders, or other harmful behaviours;
  • upload photos of other people without their informed consent, or use the Services to identify, surveil, or harass any individual;
  • attempt to reverse-engineer, decompile, scrape, or extract our AI models, training data, or proprietary algorithms;
  • use bots, scrapers, or automated tools to access the Services other than via supported APIs;
  • interfere with the security, integrity, or availability of the Services, including by attempting denial-of-service or by introducing malware;
  • use the Services to build a competing product, service, or dataset;
  • misrepresent your identity, age, or relationship with any person or brand.

We may investigate suspected breaches of acceptable use. We may remove offending Content, suspend or close the relevant Account, and report unlawful activity to the authorities.

10. Intellectual property

10.1 Our rights

The Services, the Glamify Me brand, logos, trade marks (registered in the United Kingdom, Ireland, the European Union, and registrations pending or in force in the United States and other jurisdictions), software, AI models, designs, and all other materials we provide are owned by or licensed to Glamify Me. Nothing in these Terms transfers any of our intellectual property rights to you.

10.2 Your limited licence

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download, install, and use the App on devices you own or control, solely for your personal, non-commercial use.

10.3 AI Output

As between you and us, you may use AI Output for your own personal, non-commercial styling purposes. AI Output may be similar to outputs generated for other users; we do not promise that AI Output is unique to you. You must not present AI Output as if it had been produced without AI assistance where doing so would mislead others or breach applicable law.

11. Privacy and data protection

We handle personal data in accordance with our Privacy Notice, which forms part of these Terms by reference. Privacy rights vary by jurisdiction:

  • UK users have rights under the UK GDPR and Data Protection Act 2018, and can complain to the Information Commissioner's Office (ICO).
  • EU/EEA users have rights under the EU GDPR and can complain to their local supervisory authority.
  • US users have rights under applicable US state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), and equivalent laws in Texas, Oregon, Montana, Iowa, Tennessee, Indiana, Delaware, New Hampshire, New Jersey, Kentucky, Maryland, Minnesota, Rhode Island, and other states as they come into force.

Our Privacy Notice explains in detail what data we collect, the lawful bases on which we process it, our use of automated decision-making in AI features, your rights, and how to exercise them.

12. App store terms

If you download the App from the Apple App Store, your use of the App is also subject to Apple's Licensed Application End User License Agreement (EULA) and the App Store usage rules. You acknowledge that:

  • these Terms are between you and Glamify Me only, and not with Apple Inc. Apple is not responsible for the App or its content;
  • Apple has no obligation to provide maintenance or support for the App;
  • if the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App;
  • Apple is a third-party beneficiary of these Terms and has the right to enforce them against you.

Equivalent acknowledgements apply where you download the App via Google Play, the Samsung Galaxy Store, or any other distribution channel we authorise.

13. Notice and takedown (IP and content complaints)

We respect intellectual property rights and respond to credible notices of infringement and other unlawful content. Different routes apply depending on the nature of the complaint and your jurisdiction:

13.1 US — DMCA notice procedure

If you believe Content on the Services infringes your US copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent:

DMCA Agent, Glamify Me Inc.

Email: dmca@glamifyme.com

Postal address: [Insert US registered agent address]

Your notice must include the statutory elements: identification of the copyrighted work, identification of the material claimed to be infringing, your contact details, a statement of good-faith belief, a statement of accuracy under penalty of perjury, and your physical or electronic signature. Counter-notices are accepted in line with § 512(g).

13.2 EU — Digital Services Act notice mechanism

If you believe Content on the Services is illegal under EU law, you can submit a notice under Article 16 of the Digital Services Act (Regulation (EU) 2022/2065) at notices@glamifyme.com. We will acknowledge receipt, decide expeditiously, give reasons for our decision, and tell you about your redress options.

13.3 UK and other jurisdictions

Notices of unlawful content or trade mark infringement under UK law (including the Online Safety Act 2023) and other jurisdictions should be sent to legal@glamifyme.com.

14. Suspension and termination

14.1 Termination by you

You can stop using the Services at any time and close your Account from your Account settings or by emailing support@glamifyme.com.

14.2 Suspension or termination by us

We may suspend or terminate your access to the Services, in whole or in part, with reasonable notice. We may act without notice where you have seriously or repeatedly breached these Terms, where we are required to do so by law, or where continued provision would expose us or other users to material risk.

14.3 Effect of termination

On termination, your right to use the Services ends. Provisions that by their nature should survive (including IP, liability, indemnity, governing law, and dispute resolution) will survive termination. We will handle your personal data in accordance with our Privacy Notice and applicable law.

15. Warranties, disclaimers, and liability

Liability is subject to the additional jurisdiction-specific provisions in Sections 21, 22, and 23, which may grant you additional rights that override anything in this Section 15.

15.1 Disclaimers

To the maximum extent permitted by law, the Services and AI Output are provided “as is” and “as available”. We exclude all implied warranties relating to merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and continuous or uninterrupted availability, except as required by law.

15.2 What we are not liable for

To the maximum extent permitted by law, we are not responsible for:

  • purchases you make from Affiliate Partners or their compliance with sales contracts;
  • decisions you make based on AI Output, including styling, fit, sizing, body image, dietary, financial, or any other matters;
  • loss or damage that is not a foreseeable consequence of our breach of these Terms;
  • loss of business, profit, revenue, goodwill, contracts, or anticipated savings;
  • events outside our reasonable control (force majeure), including outages of third-party platforms, app stores, payment providers, or networks.

15.3 Liability we never exclude

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of statutory consumer rights that cannot be excluded; or any other liability that cannot lawfully be excluded under the law that applies to you.

15.4 Cap on liability

Subject to Section 15.3 and to any higher amount required by mandatory law in your jurisdiction, our total liability to you in connection with the Services in any 12-month period is limited to the greater of (a) the total amount you have paid to us in that period, and (b) one hundred pounds sterling (£100) for UK/EU users or one hundred US dollars (US$100) for US users.

16. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold us, our group companies, and our officers, employees, and agents harmless from claims, losses, and reasonable costs arising from your User Content, your breach of these Terms, your misuse of the Services, or your infringement of third-party rights, except to the extent caused by our breach of these Terms or our negligence.

17. Changes to these Terms

We may update these Terms from time to time to reflect changes to the law, the Services, or our business. We will post the updated Terms in the App and on our website and update the “Last updated” date at the top. Where changes are material, we will give you reasonable advance notice (for example, by in-app message or email). Continued use of the Services after the effective date constitutes acceptance. If you do not agree, you may stop using the Services and, where applicable, cancel your Subscription.

18. Complaints

If you have a concern, please contact us at support@glamifyme.com. We aim to acknowledge complaints within 5 working days and provide a substantive response within 28 days. Additional dispute resolution rights are set out in Sections 21–23 depending on where you live.

19. General provisions

19.1 Entire agreement

These Terms, together with our Privacy Notice and any plan-specific terms, are the entire agreement between you and us in relation to the Services.

19.2 Assignment

You may not assign or transfer your rights under these Terms without our consent. We may assign our rights and obligations to a member of our group or to a buyer of our business, provided your rights under these Terms are not adversely affected.

19.3 Severability

If any provision is held to be unenforceable, the remainder of these Terms will continue in force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the intent of the parties.

19.4 No waiver

Our failure to enforce a right is not a waiver of that right.

19.5 Notices

We may give you notices by in-app message, email to the address on your Account, or by posting on our website. You may contact us at the addresses in Section 20.

20. Contact us

Glamify Me UK Ltd

(UK / EU / rest of world)

[Registered office address]

Company number: [Insert] | VAT: [Insert]

Glamify Me Inc.

(United States)

[Registered office address, State of Delaware]

EIN: [Insert] | Registered agent: [Insert]

General enquiries: hello@glamifyme.com

Support: support@glamifyme.com

Legal: legal@glamifyme.com

Data protection (UK/EU): dpo@glamifyme.com

Privacy (US): privacy@glamifyme.com

DMCA notices (US): dmca@glamifyme.com

DSA notices (EU): notices@glamifyme.com

Security incidents: security@glamifyme.com

Part B • Jurisdiction-specific terms

Section 21 • United Kingdom

21. Additional terms for United Kingdom users

This Section 21 applies if you are resident in the United Kingdom. It adds to, and where stated overrides, the global terms in Part A.

21.1 Contracting Provider

Your agreement is with Glamify Me UK Ltd (registered in England & Wales).

21.2 Consumer rights under UK law

You have legal rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the Digital Markets, Competition and Consumers Act 2024. These include the right to digital content and services that are of satisfactory quality, fit for purpose, and as described. Nothing in these Terms limits or excludes those rights.

21.3 14-day cancellation right

If you purchase a Subscription directly from us, you have 14 days from the date of purchase to cancel without giving a reason. By starting to use the Services during the cancellation period, you expressly request immediate access and acknowledge that you may be charged for the value of the Services supplied to you up to the point of cancellation.

21.4 Subscription contract notices

In accordance with the Digital Markets, Competition and Consumers Act 2024, we will give you reminder notices before automatic renewal of long-term Subscriptions, will clearly identify subscription traps, and will provide a straightforward exit mechanism in your Account.

21.5 Complaints and alternative dispute resolution

If you are not satisfied with our response to a complaint, you may refer the dispute to a certified UK alternative dispute resolution body. We will let you know which scheme is applicable at the time.

21.6 Governing law and jurisdiction

These Terms and any non-contractual obligations arising out of them are governed by the laws of England and Wales. Disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. If you live in Scotland or Northern Ireland, you may bring proceedings in your local courts and benefit from the mandatory consumer protection rules of that part of the UK.

21.7 Third-party rights

Except as expressly stated (including Section 12 in relation to app stores), no third party has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

Section 22 • European Union and EEA

22. Additional terms for European Union and EEA users

This Section 22 applies if you are resident in a Member State of the European Union, or in Iceland, Liechtenstein, or Norway. It adds to, and where stated overrides, the global terms in Part A.

22.1 Contracting Provider

Your agreement is with Glamify Me UK Ltd. For the purposes of the EU Digital Services Act, the EU AI Act, and EU consumer protection legislation, our contact point and single point of contact for users and authorities is eu-contact@glamifyme.com. Where required by law, we will appoint an EU legal representative under Article 13 of the Digital Services Act and Article 27 of the EU GDPR; details will be made available in our Privacy Notice.

22.2 Consumer rights under EU law

You have rights under EU consumer protection law, including the Consumer Rights Directive (2011/83/EU as amended by the Omnibus Directive (EU) 2019/2161), the Sale of Goods Directive (2019/771), the Digital Content Directive (2019/770), and the Unfair Commercial Practices Directive (2005/29/EC). You have non-waivable rights under the mandatory consumer protection rules of your country of residence. Nothing in these Terms limits or excludes those rights.

22.3 14-day right of withdrawal

If you purchase a Subscription directly from us, you have 14 days from the date of purchase to withdraw without giving a reason, in accordance with the Consumer Rights Directive. By starting to use the Services during the withdrawal period, you expressly request immediate performance and acknowledge that you will lose your right of withdrawal once the digital content or service has been fully supplied, and that you may be charged proportionately for the Services supplied to you up to the point of withdrawal.

22.4 Withdrawal form

To exercise your right of withdrawal, you may use the model withdrawal form set out in Annex I(B) of the Consumer Rights Directive, or any other clear statement. Send it to support@glamifyme.com.

22.5 Digital Services Act

As a provider of intermediary and hosting services under Regulation (EU) 2022/2065 (Digital Services Act), we comply with applicable obligations including: clear terms of service (these Terms); a notice-and-action mechanism (Section 13.2); statements of reasons for content moderation decisions; an internal complaint-handling system; access to certified out-of-court dispute settlement bodies; and transparency reporting. Our single point of contact is eu-contact@glamifyme.com.

22.6 EU AI Act transparency

In line with Regulation (EU) 2024/1689 (the EU AI Act): (a) you are interacting with an AI system when you use our AI features; (b) AI-generated or substantially AI-modified Content is identified as such within the Services; (c) information about the logic and main parameters of automated decisions is available in our Privacy Notice; and (d) you can request human review of automated decisions that produce legal or similarly significant effects on you.

22.7 EU GDPR rights

You have rights under the EU GDPR (Regulation (EU) 2016/679), including the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local data protection authority. Our processing activities, lawful bases, and your rights are set out in full in our Privacy Notice. Where we transfer personal data outside the EEA, we use Standard Contractual Clauses or another lawful transfer mechanism.

22.8 Personalised pricing transparency

In accordance with the EU Omnibus Directive, if any price shown to you has been personalised on the basis of automated decision-making, we will tell you clearly at the point of purchase. We do not currently use personalised pricing.

22.9 Online dispute resolution

EU consumers can use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. You also have the right to bring disputes before a certified alternative dispute resolution body in your country.

22.10 Governing law and jurisdiction

Subject to the mandatory consumer protection rules of your country of residence, these Terms are governed by the laws of England and Wales. You may bring proceedings in the courts of your country of residence, and you benefit from the mandatory consumer protection rules of that country.

Section 23 • United States

23. Additional terms for United States users

This Section 23 applies if you are resident in the United States. It adds to, and where stated overrides, the global terms in Part A. Please read it carefully — it contains a binding arbitration agreement and class action waiver in Section 23.7 that affect your legal rights.

23.1 Contracting Provider

Your agreement is with Glamify Me Inc., a Delaware corporation.

23.2 Children's privacy (COPPA)

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA) and the FTC's COPPA Rule (16 C.F.R. Part 312). If you believe we have collected personal information from a child under 13, contact privacy@glamifyme.com and we will delete it promptly.

23.3 State privacy rights

Depending on your state of residence, you may have specific privacy rights, including:

  • California (CCPA/CPRA): the right to know, delete, correct, opt out of sale/sharing of personal information, limit use of sensitive personal information, and non-discrimination. California residents under 16 have additional opt-in rights for the sale or sharing of personal information.
  • Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Hampshire, New Jersey, Tennessee, Indiana, Kentucky, Maryland, Minnesota, Rhode Island and other states with comprehensive privacy laws: rights to access, delete, correct, port, and opt out of targeted advertising, sale of personal data, and certain profiling.
  • “Do Not Sell or Share My Personal Information” and opt-out preference signals (such as the Global Privacy Control) are honoured where applicable. To exercise your rights, visit our privacy portal or contact privacy@glamifyme.com.

23.4 Automatic renewal disclosures

In accordance with California Business & Professions Code § 17600 et seq., New York General Business Law § 527-a, and similar laws in other states, we disclose the following at the point of purchase and again in your Account:

  • your Subscription renews automatically at the then-current price until you cancel;
  • the billing frequency and price;
  • how to cancel, including a one-click online cancellation option in your Account;
  • advance reminders before renewal where required by state law.

23.5 Consumer rights under US federal and state law

Nothing in these Terms is intended to limit any non-waivable rights you may have under US federal law (including the Federal Trade Commission Act) or the consumer protection laws of your state. Certain states do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, so some limitations in Section 15 may not apply to you.

23.6 Accessibility

We are committed to making the Services accessible in accordance with the Americans with Disabilities Act and applicable state laws. If you experience an accessibility barrier, contact accessibility@glamifyme.com and we will work to address it.

Important — please read

Section 23.7 contains a binding arbitration agreement and class action waiver. By using the Services, you agree that disputes will be resolved by individual arbitration, not in court, and that you give up the right to participate in a class action. You have a right to opt out within 30 days, as set out in Section 23.7(h).

23.7 Binding arbitration agreement and class action waiver

  • (a) Agreement to arbitrate. You and Glamify Me Inc. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as set out below. This includes claims that arose before you accepted these Terms.
  • (b) Exceptions. The following are excluded from arbitration: (i) small-claims court actions, if eligible; (ii) actions to enjoin infringement of intellectual property rights; and (iii) any other claim that, by law, cannot be arbitrated.
  • (c) Informal resolution. Before starting arbitration, you must send a written notice of Dispute to legal@glamifyme.com describing the Dispute and requested relief. The parties will attempt to resolve the Dispute informally within 60 days.
  • (d) Arbitration procedure. Arbitration will be conducted by a single neutral arbitrator. The seat of arbitration is Wilmington, Delaware, but you may elect to attend any hearing remotely or in your home district. Arbitration will be conducted in English. The arbitrator has the same authority to award relief as a court, but only on an individual basis.
  • (e) Arbitration fees. Glamify Me Inc. will pay the AAA filing fees for claims of US$10,000 or less if you have made a good-faith effort at informal resolution. For larger claims, fees will be allocated under the AAA rules.
  • (f) Class action waiver. You and Glamify Me Inc. agree that each may bring claims only in their individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general action. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding. If this class action waiver is found unenforceable, then the entirety of Section 23.7 is null and void as to the affected claim, and the parties agree that the claim will proceed in court.
  • (g) Mass arbitration. If 25 or more similar claims are filed against Glamify Me Inc. by the same or coordinated counsel, the parties agree to follow the AAA Mass Arbitration Supplementary Rules and to a coordinated bellwether process.
  • (h) Your right to opt out. You may opt out of this arbitration agreement by sending written notice to legal@glamifyme.com within 30 days of first accepting these Terms or first becoming subject to them. Your notice must include your name, Account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
  • (i) Survival. This Section 23.7 survives termination of your Account or these Terms.

23.8 Governing law and jurisdiction

These Terms, and any Dispute not subject to arbitration, are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to Section 23.7, the state and federal courts located in New Castle County, Delaware have exclusive jurisdiction, and you and we consent to personal jurisdiction in those courts.

23.9 Export controls and sanctions

You represent that you are not located in a country subject to US government embargo, or designated as a country supporting terrorism, and that you are not listed on any US government list of prohibited or restricted parties.

23.10 US government end users

The Services are “commercial computer software” and “commercial computer software documentation” under FAR 12.212 and DFARS 227.7202. Use by US government end users is subject to these Terms.

This document is a template for the Glamify Me consumer app prepared for the United Kingdom, the European Union and European Economic Area, and the United States. It must be reviewed and approved by qualified legal counsel in each jurisdiction before publication. Square-bracketed placeholders [like this] must be completed with current, accurate details before release. Updates to UK, EU, and US consumer, data protection, online safety, AI, and arbitration regulation should be reviewed against this document at least annually.